Features

Exceptional Quality

Our rugs are renowned for their high quality, crafted using cutting-edge techniques that set a new standard in the industry.

Machine-Made Rugs in Handmade Quality and Texture

Combining the impeccable precision of automation with the appearance and texture of the handcrafted rugs, our machine-made rugs offer unparalleled quality.

Long-Lasting

Creating long-lasting rugs entails meticulous material selection, precise weaving, colorfast dyeing, and rigorous quality control to ensure durability and beauty stand the test of time.

Made in Türkiye

Türkiye holds a globally prestigious position in the world of rugs, celebrated for its rich heritage of rug-making traditions and exquisite craftsmanship. By offering outstanding quality and innovation, Woolknot further elevates the nation's reputation.

One-Of-A-Kind Designs

Our visionary rug designs preserve unique, well-designed, original motifs while creating contemporary designs. They testify to creativity and craftsmanship, and each tell a unique story of exceptionality.

High Quality Materials

Crafted with careful attention to detail, our rugs are produced using high quality materials, providing both exquisite comfort and a worry-free choice for sensitive households.

Care Guide

Regular Vacuuming

We highly recommend incorporating a routine vacuum cleaning schedule to effectively eliminate dirt and dust from the surface of your rugs.

Professional Cleaning

For the best and safest results, you can always rely on professional cleaning services for your rugs. Professionals have the expertise, specialized equipment, and knowledge of different rug materials to ensure thorough and gentle cleaning, extending the life and beauty of your rugs.

It's a wise investment in maintaining the quality and longevity of your valuable rugs.

Home-Type Carpet Washing Machine

You can safely use a home-type carpet washing machine to clean your wool knot rugs. However, it's crucial to avoid harsh chemicals or bleach-based cleaners during the cleaning process. Instead, opt for regular rug shampoos, as they are gentle and suitable for your rugs. Please note that you should never attempt to clean your rugs in a regular washing machine or dryer, as these machines can potentially damage the delicate fibers and construction of the rugs.

Spot Cleaning

Handling spills and stains promptly is essential for preserving the beauty of your rugs. If a mishap occurs, follow these steps:

Act Quickly: Immediately address the spill or stain to prevent it from setting.
Gently Blot: Use a clean, damp cloth or paper towel to gently blot the affected area. Avoid rubbing, as this can push the stain deeper into the rug fibers.
Avoid Hot Water: Use lukewarm water instead of hot water, as hot water can set some stains and damage natural fibers.
No Harsh Chemicals: Refrain from using harsh chemicals or bleach, as they can discolor or harm your rug. Instead, consider using a mild detergent or specialized rug cleaner.

Periodic Rotation

For the best care of your rug and to prevent fading, consider rotating it every few months, especially in spots exposed to direct sunlight. This simple practice can help ensure even wear and protect its vibrant colors.

Shipping and Return

Free Shipping

We are pleased to offer free shipping for our exquisite rugs to all customers within the European Union, United Kingdom and Türkiye, ensuring a seamless shopping experience for our valued clientele.

30-Day Return Policy

To ensure a seamless customer experience, our return policy offers customers the flexibility to initiate a return within a 30-day window from the delivery date without incurring any additional costs, including return shipping fees.

Should you encounter any defects in the products you purchase from us, rest assured that a replacement will be promptly dispatched to you at no extra expense.

Please reach out to us via info@woolknot.com to start the return process. Have evidence of the defect on hand to accelerate the return process.
Make sure that defective items must be returned within 30 days after shipment.

Order Cancellation

Once your order has been confirmed, you have the flexibility to cancel it before we start preparing it for shipment. We will do our utmost to accommodate changes or cancellations for orders that have not yet entered the processing phase. Should you cancel an order, we will return all funds we've received from you, encompassing shipping fees.

However, be aware that once the order processing begins, it is not possible to modify or cancel it.

In cases of force majeure*, we are not responsible for any errors or delays in the execution of refund processes until the incident ceases to affect our ability to perform these processes.

To terminate your order, please email us at info@woolknot.com.

*Force Majeure incidents encompass natural disasters such as floods and earthquakes, acts of God, conflicts, civil disturbances, or revolutions in any country that impact Woolknot's operations. Additionally, events beyond the manageable reach of the party not meeting their obligations, such as internet or public telecommunication network failures, denial of service strikes, or attacks from viruses or malicious software, provided the setback or delay was unavoidable and unpreventable.

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